Privacy Policy

Kivanoo ("we", "us", "our") is committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What we collect

We collect information you give us when you place an order or contact us — such as your name, delivery address, email, phone number and payment details. We also collect basic device and browsing data to keep the site secure and improve your experience.

How we use it

• To process and deliver your order
• To handle returns, refunds and warranty claims
• To send order confirmations and shipping updates
• To respond to customer support enquiries
• To send marketing emails, only if you have opted in

Sharing

We share data only with the couriers, payment processors and IT providers we need to fulfil your order. We never sell your personal data.

Your rights

You have the right to access, correct, delete or restrict use of your personal data, and to withdraw consent for marketing at any time. Contact us at contact@kivanoo.shop.

Contact

Kivanoo · 60 Cavell St, London E1 2JA, United Kingdom · +44 20 7247 2512