Shipping Policy

We offer free tracked shipping across the United Kingdom on every order — no minimum spend.

Delivery times

• Orders are dispatched from our UK warehouse within 1 business day.
• Delivery takes 2–4 business days by tracked courier (Royal Mail / DPD / Evri).
• You'll receive a tracking link by email as soon as your parcel is on its way.

Coverage

We currently ship to all UK addresses including England, Scotland, Wales, Northern Ireland, the Channel Islands and the Isle of Man. Delivery to remote areas may take an extra 1–2 business days.

Missed deliveries

If you're not home, the courier will leave a card with instructions to rearrange delivery or collect from a nearby pickup point.

Contact

Questions about your delivery? Email contact@kivanoo.shop or call +44 20 7247 2512.